Do I have to have a proper drawing to get a quotation?
No, a sketch will do, as long as it gives the dimensions and details of any cut-outs you want. Please send it by e-mail, post, or fax it to us and we will send your quote by return (usually same day).
Can I visit your factory to choose the stone that I want?
Yes, in fact we recommend that you come and see the material as they do vary from block to block. We are open Monday to Friday 8.30 a.m. to 5.00 p.m. and Saturday 8.30 a.m. until 12.30 p.m. We will be happy to provide you with stone samples to take away.
Will you visit us to make templates for our worktops?
Yes we will, once all your units are in place. We will then return, 5 working days later to install.
What needs to have been done before you template?
It is very important that all the units are in place, level and secured to the walls. We also require that any bowls or hobs, that will be incorporated into the worktops, are on site or in place (for undermounted sinks).
Can we plaster the walls after you have templated?
No, this needs to be done before templating. Tiling should be done after the worktops have been installed.
Do I need to be there when you template and install?
It is best if you are there when we template to answer any questions we might have. The same applies to fitting, so that you can confirm that you are happy with the finished product.
If I am just replacing my existing worktops, do they have to be removed before you template?
Yes please, we need to template directly on top of the units so please have them loosened or removed. You can put them back after we have templated, until we fit the new ones. Likewise, sinks, taps and hobs should all be disconnected before our templater arrives.
What is the best thickness for worktops?
Natural stone is available in a range of thicknesses. Most work tops are undertaken in 20mm. or 30mm. We can also join varying thicknesses of stone to create deep edge profiles.